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Retired_Member's avatar
Retired_Member
Mar 31, 2019

EX6150/AC1200 WiFi range extender - no internet

Hello everyone,   I've been using a Netgear EX6150 for years and it worked a charm all that time until the most recent firmware update.  Since then, computer - a mac - tells me the device is conn...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 03, 2019

What wireless modes are you using on the main host router? Mixed Mode or single N? 

What channels are you using on the main host router? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.

 

Is Smart Connect a supported and enabled feature on the main host router by chance? 

Retired_Member's avatar
Retired_Member
Apr 03, 2019

I am using both 2.4GHz and 5Ghz.  I have tried it with single 2.4Ghz but it does not work that way either.

 

The channel is set to 11 for 2.4GHz and auto on 5GHz which has selected 36.

 

I cannot find in the configuration application or in the manual for the router whether it supports "Smart Connect."  However, I have connected the Netgear EX6150 to the router by the WPS function as well as smart set-up in the Netgear app.  I have done that using both wireless and ethernet cable.  All of these I have started from the reset state.  In all cases I have ended up with the same result.  Any idea how I can check for "Smart Connect?"

 

Thanks!

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 03, 2019

    You'll need to refer to the Mfr of the main host router for information. Maybe there is a user manual for it. 

     

    One last thing to try. Temporarily disable ALL WPA security on the main host router. Factory reset the EX and walk thru the setup wizard. It may let you know that the wirless security is disabled. Ok this. Complete the setup. Then test to see if you get anything thru the EX with no security on the wifi. 

     

    Then Re-enable WPA on the main host router. Set WPA2 and AES only. 

    What kind of PW are you using on the main host router? Long and complex or just something kind of simple for your need? 

    • Retired_Member's avatar
      Retired_Member
      Apr 04, 2019

      I appreciate your help.  I have been through the issues you are driving at already.

       

      Thank you for your help.  I am going to move on to another product.

       

      Thank you

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Apr 04, 2019

        Good Luck.