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Forum Discussion
EX6150v2 Lost internet
I have had my extender about 13 months and this morning my cell phones did not have internet connection on both bands but my 2 laptops did. After much trial and error, I discovered that if I turned t...
RPF333 wrote:
I have had my extender about 13 months and this morning my cell phones did not have internet connection on both bands but my 2 laptops did.
What else is on the network? The EX6150v2 is an extender. It usually sits behind a router, and maybe a modem in front of that.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.