NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Beck1948
Jan 17, 2022Aspirant
EX6200 Authentication Error comes and goes
This unit has worked fine on a fairly long repeater link, through many walls, of course best at 2.4ghz, without using fastlane and also using the main router password; only one roku device at the far ...
Beck1948
Jan 20, 2022Aspirant
Extended one of the antenna ports /w antenna to within 30' of the main wifi router, one dual pane window away, where signal level exceeds -55dbm on 5ghz. Yet ex6200 repeater still wobbles between green and amber on the 5ghz receiver level display on the front of the device. When I retested it a couple weeks ago some 20' away from the main in another room but only a hallway between, it appeared to be solid green. I can move the extended antenna closer to that testing point with no walls/windows but will take another day, my ladder climbing is at a minimum.
Beck1948
Jan 20, 2022Aspirant
The question of the day: the unit has two antenna ports . I assumed that both 2.4 and 5ghz are transmitted/recieved by both as there is no reference in any manual saying different. I'm about to test that tomorrow, moving one of the ports and antennas into a point where its output is fairly shielded from the other antenna, around 20db. If it shows no increase (should be max with my RF meter right next to it) then either the unit is defective or the build/design is wacky with power and reception going mostly or all to the other antenna port.
- Beck1948Jan 20, 2022AspirantAll the documentation on this device, including replies to several questions both here and on amazon, say both antennas are transmitting and receiving both 2.4/5ghz. My testing shows that isnt quite correct, in that the summing circuitry gives preference to the top antenna port (or right if the unit is flat on a desk rather than standing upright), so that if the recieved signal from the wifi router is 20db down from (at the repeater) the signal at the remote antenna on the lower port that is 40db+, the lower signal drives the led signal monitor. Period.
So it appears that the original problem of the repeater losing it's ability to authenticate attachment (at approx. Every two weeks) has little or nothing to do with the recieved signal level from the wifi router, as any attempt to 'blast' that signal into the repeater has failed. Again, it should be noted that devices that have attached through the repeater when it is working (like roku) continues to recieve and transmit data without any hitches while other devices (like cell phones) are unable to 'attach'.
So it appears that this unit will, at its present location which is my only choice as recieved signal at the roku is 'good' and moving it to another indoor location closer to the wifi router results in solid 'green' but low recieve on the roku even with a spot antenna off the repeater giving upwards of 15db+ on that link, and the roku looses connection every couple of days.
The only fix appears to be rebooting the repeater about every week. Its possible that a $1k mesh system would cure everything, but that's not going to happen, especially as I have another wifi repeater system that runs without ANY problems but where the repeater has excellent reception from the wifi router.- Beck1948Jan 21, 2022AspirantIn trying to figure this problem out, I had scoured the internet and read all the reviews on this device (ex6200) from when it first came out (2014) and afterwards. Just yesterday I tripped over the apparent fact that netgear had released an updated version (ex6200v2) in 2018 but had not updated the web pages since and had basically hidden the new device in their product line brochure, to where one would really have to dig to find it. Not, btw, listed as a product available for purchase on amazon, which basically means it doesnt exist.
But after finally retrieving the newer unit documentation, guess what I find buried in it? Yep, an entire section devoted to the potential failure to log in/attach to/through the repeater to the host wifi router, precisely my problem. Now, no real explaination or 'fix' per se, but guess what their idea to potentially help? Right, move the repeater closer to the wifi router and insure that the link rate leds are solid green. That is precisely what I've been trying to accomplish, my structures are such that the furthest away from the wifi router (which is very strong, fills my 1500sqft home with 5ghz wifi over -50dbm from the front door to the master bath at the rear) and closest to one of the out structures (some 25' distance) but my attempt to put the the repeater some 20' away from the wifi router with a flat panel antenna aimed at the out structure didnt work well, the signal out of the repeater with the standard antenna was very low at distance and going through old single pane glass and a wall at the other end, or with the 15+db focus of the flat panel antenna outside not going through the glass only through the far very thin wall with aluminum siding. The RF measured out of that antenna was imo deficient, lower than the signal strength of the rubber antenna going through the glass, so that may have been the downfall of that attempt; I plan on taking that antenna apart soon and see if I can spot any defective construction.
But I had moved the unit back to a shed halfway between the main structure and the far building, where a standard antenna resulted in a 'good' signal on the roku but an 'amber' level on the wifi signal from the wifi router; again, I have extended on of the antennas closer to the main structure where the signal level (through a double pane window + 5ft) at -52dbm, yes a loss of 20dbm through that window but should be well into the green strength wise, yet the 'idiot' led on the repeater stays amber with occasional flashes to green. There is no documentation on the exact dbm level that triggers this led, so who knows; -52dbm should be well above the level to trigger green, even figuring a 7dbm cable loss. However, I have the ability to move the antenna through another window (bathroom, 2-3" single pane window, where I had previously mounted the flat panel antenna) to the inside of the main structure where the signal level is -34dbm; really hot. I had tested the 10m coaxial cable that the original repeater antenna had been attached to, and at 5.5ghz the loss was less than 7dbm, so going back that -52 I measured at the window where it currently is yields -59dbm, one when I opened that window and measured -34dbm means -41dbm at the repeater. Yet the link led stayed amber, so moving it will probably still not improve the link signal. So moving it just simply will not work, I'm back to nothing working.
I realize this unit is not anywhere near a professional device, and I'm throwing 50+ years of microwave engineering at it. But the minimum info I've managed to glean from bits and pieces of documentation has shown that throughput on the device is fairly excellent, it's the firmware and associated systems that are shaky. Some have suggested upgrading the firmware, but have you counted the number of folks whose units have been bricked? And I have updated it once already so dogged it once, like to try again? No thanks. Maybe I'll buy a v2 machine used off ebay....- nielsvdsJan 22, 2022Luminary
The problem can be caused when you have configured to use a randomized MAC address instead of the real MAC address of the Wi-fi chip. See here how to change that option on your Samsung smartphone: https://www.howtogeek.com/722653/how-to-disable-random-wi-fi-mac-address-on-android/