NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
quark
Dec 17, 2019Aspirant
EX6200 extender setup after NBN
I have had the extender working quite well for a few years without any problem. After the NBN installation, then it stopped working. So I attempted to reset the extender to connect with the new Wifi ...
plemans
Dec 27, 2019Guru - Experienced User
The firmware is usually listed on the status page of the extender when you're logged into it.
Potentially your optus router is causing the issue. maybe you need to set a static address for the extender for it to work properly.
quark
Dec 28, 2019Aspirant
How do I get a static address for the extender? Should I contact Optus to have this problem resolved?
- plemansDec 28, 2019Guru - Experienced User
If its they're router, you could contact them to see about how to set it up. Or check your manual for that router.
- quarkDec 28, 2019Aspirant
It appears that others in yescrowd.optus.com.au are having the same problem connecting the Sagemcom F@ST 3864V3 HP router to the Netgear EX6200 extender. I might pursue this issue through that forum to see if I can get a solution.
- plemansDec 28, 2019Guru - Experienced User
Probably a good idea. You can have the best extender in the world but if its connected to a crappy router or a unstable router, its going to perform them same as its performance is based off the router.
- supernova7May 09, 2020Tutor
Followed extender set-up steps to the letter.
1) Moved the extender within 2 feet of router.
2) Reset the extender. LEDs blinked Orange.
3) Pushed WPS button on extender (LEDS blinked Green)
4) Pushed WPS buwton on router (LED blinked Green)
5) After approximately one minute LEDs on both devices turned solid green (Devices paired?)
6) Used mobile phone and found OPTUS_A43FD3_2GEXT SSID and connected succesfully to it.. My router's SSID is OPTUS_A43FD3. I did not find NETGEAR EXT. I am assuming OPTUS_A43FD3_2GEXT SSID was created on a previous attempt.
7) Logged into the Netgear Set-UP page. Found Wifi network and router SSID, clicked on the 2.4GHz check box and clicked NEXT.
8) Entered router SSID and password successfully.
9) Clicked NEXT button.
10) Used the mobile phone (which was connected to OPTUS_A43FD3_2GEXT SSID) and started to browse Internet Web Sites.
11) Unsuccessful. (Error message "No Internet Connection" appears.
12) Repeated steps 1-11 many times including resetting the router beforehand but no connection.