Hi.

I need some help to get this working properly.

I purchased two EX7500-100UKS and I can't get this to work as people are describing here.

I have a long house and the ISP modem router is at one end of the house and very poor wifi at the opposite side of the house.

I have the ISP modem-router (NowTV - 192.168.0.1 both 2 and 5 Ghz are broadcasting the same SSID) the DHCP is configured to allocate IP from 192.168.0.10 onwards.

I setup the first extender (EX7500_1) with fixed ip 192.168.0.2 and all is working well. I shut it off and configured the second extender (EX7500_2) with fixed ip 192.168.0.3 and again all is working well.

I moved EX7500_1 to a place in the middle of the house where the wifi connection to the NowTV router is still excellent to good and I moved the EX7500_2 to a place where the connection to the NowTV router is very poor but the connection to EX7500_1 is still excellent to good. However EX7500_2 always still makes a poor connection to NowTV rather than EX7500_1 which is by far the strongest connection.

For the EX7500_2 to connect to EX7500_1 it has to be moved completely out of range of NowTV, and in this spot the connection to EX75001 works but is poor (red led) on 2GHz and no connection on 5GHz.

So my question is why is it always making a poor connecting to the NowTV router rather than the stronger EX7500_1 extended network?

I setup both the EX7500 in the same spot close to the main router, with only the main router switched on, before moving them, I used the smart setup feature in the browser. I can see in the connected devices page that EX7500_2 only connects to EX7500_1 when it is completely out of range of NowTV, but I cannot work out how to resolve it.

Thank you.

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EX6200