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Forum Discussion
TristanW
Sep 30, 2021Aspirant
EX6250 Extender all lights are on when plugged in can't factory reset
Plugged extender out of wall before going on vacation, came back a week later, plugged it back in and now all the led lights are on & solid. Factory reset button doesn't work either. Anyone has sugge...
TristanW
Oct 12, 2021Aspirant
Yes. I pressed and hold for 30 seconds. Called Netgear and went through the troubleshooting but all they did was place me on hold and transfer me around until the phone got disconnected. I have yet any solid answers on how to get a replacement from them unfortunetly. I only had the mesh extender for little under a month now.
Pflowers
Aug 12, 2022Aspirant
Did you ever get this fixed?
- olympos1625Aug 18, 2022NETGEAR Employee Retired
Hi @Pflowers,
Thank you for reaching out. We are sorry to hear about your experience with the extender. May we know what exactly is the issue with your extender? When did the issue start?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team