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Forum Discussion
CTC005
Sep 06, 2021Follower
EX6400 won't connect to router (Nighthawk AX3000 RAX35)
I bought an AC1900 Dual Band WiFi Mesh Extender Essentials Edition today to increase the range from our router in the basement. I can get into the nighthawk app when connected to the EX6400 but every...
olympos1625
Sep 15, 2021NETGEAR Employee Retired
Hi CTC005,
Welcome to NETGEAR Community!
Thank you for reaching out. Did you try setting up the extender in the same room where the router is? Have you tried using the WPS method for the setup?
https://kb.netgear.com/22035/How-do-I-set-up-my-NETGEAR-WiFi-range-extender-using-WPS
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team