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Forum Discussion
EX6410
My NETGEAR EX6410, bought March 2021, sometimes loses connection. I have deleted the App, reinstalled it, and then all works again. But this time no joy - WiFi on my iPhone cannot see NETGEAR_EXT? ...
Hi plemans,
All four lights are on:
Router Link/ Client Link/ Power/ wps
All solid green.
It is a Virgin Media router, (HUB 3.0 VMDG505) if that makes any sense to you??
For firmware, that I do not know? Apologies, but technically, this is a bit over my head.
When you mention that EX6410 is a mesh extender, SSID, and doesn’t show up separate
- you have lost me there, I’m afraid.
Thanks,
John
So a mesh extender, in its default configuration will have the same ssid (wifi name) as the router. Its designed to do that so you don't have to choose which network to connect to as you're roaming through the home. It lets the phone/tablets own roaming protocols decide which one to connect to. It's supposed to simplify things for users. If you set it up using WPS or with default settings in the installation assistant, that's how it'll setup.
To connect to it, log into your router and look at its attached devices page (or equivalent). It should show the extender and what its ip address is. Try connecting to that ip address.