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Forum Discussion

VS228's avatar
VS228
Tutor
Sep 13, 2020

EX7000 - Internet drops on iOS devices on newer firmware

On any firmware newer than V1.0.0.68_1.0.128, the internet inexplicably drops on iOS devices. The same network does not have any issues on Android smartphones/Windows laptops. I just tried the latest firmware V1.0.1.90_1.0.156 to check if the problem had been sorted out, but, unfortunately, it had not. With the newer firmware, internet connectivity is restored only after a reboot of the range extender.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    Sep 13, 2020

    After the update, have you tried factory resetting and reinstalling? 

    Are you installing using wps or using the installation assistant?