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Forum Discussion
EX7000 | Firmware Upgrade EX7000-V1.0.1.78 | Failure to connect to internet
Just spent an entire day trying to troubleshoot an error encountered after upgrading my firmware to EX7000-V1.0.1.78. I've configured my device to extend a 5GHz network not broadcasting SSID. Manuall...
Thanks; I am a novice (62 years old) at these upgrades. Thought I was doing the right thing by doing the upgrade.
Would someone explain the steps to going back to the old version so I can get my extender working again. I would really appreciate it. Thanks
Would someone explain the steps to going back to the old version so I can get my extender working again. I would really appreciate it. Thanks
Lab22: from a PC, download an older firmware version here: https://www.netgear.com/support/product/EX7000.aspx#download (make sure to select older versions - FYI I went back to 1.0.0.62 since it was my last known working - the .66 version may be fine too). Extract the ".chk" file from the downloaded zip file to somewhere handy. Log into the extender (any way you can, direct wire if needed) - and go to the firmware tab and use the "Upload Update File" box - browse to the ".chk" file you extracted and click Upload. After a few minutes the router should reboot - you may need to go through setup, or it may revert to your last working settings. Good luck!
Thanks to all who provided hint on software downgrade. I had the same problem last week. It was unbelivably frustrating. After changing software version back to Firmaware 1.0.0.66, which is very easy, extender works as before and is actually excellent. I do not understand why NETGEAR is not removing the new version of Firmware or change it to a functional one.