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Forum Discussion
EX7000 and USB 3.0 external drive
Trying to add an 8TB WD drive to an EX7000. The drive shows up but only has 140MB and shows as PC. It was formated for MAC and has about 200GB already on it. none of the existing data shows up howeve...
Hello AGOODRIC,
1. What is the model number of the drive?
2. Does the drive have it's own power source (power adapter)?
3. Does the drive work when plugged into a computer?
4. What is the format (HFS, HFS+, etc)?
5. Can you test another drive or flash drive with a smaller capacity to see if it works with the extender?
~Christian
The WD 8TB model is WDBCKA0080HBK-NA
The drive has its own power.
The drive works when plugged directly to the mac, it also works connected to the Router R7000P.
The format is Mac OS Journaled.
I have tested another drive and the EX7000 only shows a small part of it.
Hi AGOODRIC,
Thanks for the information. And to confirm, have you ensured that the extender is on the latest FW and has a factory reset been done?~Christian