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Forum Discussion

skplastics's avatar
skplastics
Aspirant
Aug 14, 2020

EX7000 Cannot connect after Firmware Update

Hi, I received an email from Netgear this morning, advising to install to a new security firmware update. I logged into the extender, checked for a firmware update, and installed. I did not record ...
skplastics's avatar
skplastics
Aspirant
Aug 14, 2020

Hi,

Thanks for the advice. No I am on a mac.

Both Both Link Rate LEDs are Amber, the Device to extender LED is flashing green and the Ethernet port I am using is green.

 

I will have a look at stuff you sent and let you know how I go. Thanks again.

plemans's avatar
plemans
Guru - Experienced User
Aug 14, 2020

I would try the factory reset again. Push and hold it while powered on. The lights should flash/blink when held long enough.

then follow the reinstall guide