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EX7000 Completes Network Setup But No Internet Connection and Unable to Access
Hello, I've seen posts related to this, but all unresolved or dead threads. My AC1900 EX7000 extender connects to my home Xfinity Network Utilizing an TG4482A Arris Router (XB7-CM generation)...
Did you connect a device to it? The client lights come on when you connect a wireless device to it based on the 2.4ghz or 5ghz channel.
And the status page isn't showing anything connected.
That's correct, there is nothing connected, which is the main issue I'm experiencing. The setup executes to the point of having the extender networks up and running, but nothing will connect to the extender network. Phones, PC, laptop-- nothing works for getting on the extender and completing the installation.
I get to the point where it says "to complete the installation, connect to one of these networks and check this box," but I'm never able to advance beyond that step because I'm unable to get onto the network.
In the past, I was able to log on to the extender wifi network and complete it with no issues. Not sure what I might be missing...
Your settings page is showing its up and running. So its completed installation.
And that you're using it in the "one wifi" setup. Meaning it has the same exact ssid as the router.
So there's not a separate network to connect it. Your devices roam to it as needed based on their own roaming protocols.
Thanks again for taking your own time to hash this out with me, plemans!
So, if I understand you correctly then, even though I'm on the wifi network, which is extended by my EX7000, I should not be concerned that I am not seeing the client light lit up:
Totally open to not understanding this correctly, I just wanted to be sure I had that right before closing out this thread.
Thanks again!
If something connects, it will light up. An easy test is to disable the one wifi feature (mesh) and set it with its own ssid.
Then when a device connects, you'll be able to see that it connects.
Or walk as far away from the router as you can (in direction of extender). Turn off the devices wifi and turn it back on.
then check to see if it connected to the extender. It won't force it to connect as its roaming protocols might still say its faster to be connected to the router but its one way to see if it negotiated connecting to the extender.