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Mr_Claw's avatar
Mr_Claw
Aspirant
Dec 07, 2019
Solved

EX7000 Connection dropping out everyday

My Problem: Every day the wifi will disconnect, the ssid will disapear and the orange light will appear on the extender instead of the green one and only by powering down the Ext does it restore the...
  • 168bill's avatar
    Dec 08, 2019

    Hi,

     

    This is a VERY long ongoing issue that has never yet (to my knowledge) resulted in an official update relaease of the firmware that fully resolves the issues.

    A good thread (though very long) to understand all of this is:

    https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/EX7000-Wifi-Range-Extender-Dropping-out-after-upgrade-latest/td-p/1646883 

    If you look on page 1 of the thread you will find instructions on how to revert back to the firmware version that was working fine until a new release came out that introduced some new functionality. Reverting back to the earler version definitely improves things massively if you only want to use the basic extending features of the EX7000, which from your post I think is the case.

     

    I have cut and pasted to below the revert  instructions from the above thread to simplify for you. I would however, highlight the importance of doing a hard reset of your device after reverting the firmware. You will experience some weird problems if you don't.

     

    It’s simply a bugged firmware update. 

    Regardless, the problem is easily solved. 

    Use a Windows laptop for this.

    On laptop, download the previous firmware version 

    http://www.downloads.netgear.com/files/GDC/EX7000/EX7000-V1.0.0.66_1.0.126.zip

     

    Extract it on your desktop.

    Log on to mywifi.net as usual and downgrade to the previous firmware version (browse for the downloaded chk file). Confirm you want to do this. 

     

    Use a sharp pencil and hard reset your device. Connect again to the Default NETGEAR Ext WiFi network, and we things up, first admin username and password for the mywifi.net site and then SSID and password for the network, as usual. If you use FastLane, skip the automatic option and go do it manually,  it’s easier. Anyway, once you set it up then it works just fine, like others here mentioned.

     

    Hope this helps.

    --

    Bill.