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Forum Discussion
ihate
Aug 22, 2019Tutor
EX7000 drops connections after firmware 1.0.1.80
i recently installed the latest firmware 1.0.1.80 and now my extender contstantly loses connection and needs to be rebooted to reestablish service. anyone else having issues? is this a known issue? ...
plemans
Aug 23, 2019Guru - Experienced User
When you updated the firmware, did you do it over a hardwired connection and reset the device afterward? I know we're in a time where we shouldn't need to do this but I've found it to have the best results when updating firmware.
If you didn't, I would manually reload the firmware, factory reset the device afterward, and then re do your installation. If this doesn't work, I'd rollback the firmware again. Not an ideal plan to use older firmware but if it was functioning well on the older firmware, might be the best for that device.
- ihateAug 23, 2019Tutor
i used the 'search online' update feature to upgrade to the latest firmware and it seems to have completed fine. you recommend resetting completely before upgrading? i've seen issues with the 1.0.1.78 firmware which i experienced myself so i've been waiting for another update for a long time now. it's pretty sad if this one doesn't work as well but i haven't seen too many people complaining about it yet.
- plemansAug 23, 2019Guru - Experienced UserI would just reset after redoing the firmware. I prefer manual updates as I've had less issues doing it that way.
- robjurdAug 27, 2019Aspirant
Like you, I have had to revert to the "good old" V1.0.0.66_1.0.126 due to dropped connections and more specifically DHCP forwarding not working. If I statically set my WiFi IP then it works but that's not an option in a house where there's 10 devices.