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Forum Discussion
Resmithn
Sep 30, 2018Tutor
EX7000 Firmware Update - GUI Language File is invalid
After clicking Yes to update, message is "GUI Language File is invalid" and returns to status screen. Email was received from Netgear
to install new update per security issues. Windows 10 environme...
- Sep 30, 2018
Updated an EX7000 from an earlier firmware to 1.0.1.78 using the "one click" method on the extender, the process worked out as expected.
The language file is integrated with the single zip archive, resp. the chk firmware image. Must be an incomplete download. Get it manually from EX7000 downloads, unpack the ZIP archive, and use the manual firmware upload from the extender Web UI.
schumaku
Sep 30, 2018Guru - Experienced User
Updated an EX7000 from an earlier firmware to 1.0.1.78 using the "one click" method on the extender, the process worked out as expected.
The language file is integrated with the single zip archive, resp. the chk firmware image. Must be an incomplete download. Get it manually from EX7000 downloads, unpack the ZIP archive, and use the manual firmware upload from the extender Web UI.
duffy79
Oct 03, 2018Aspirant
I'm having the same problem.
I looked into doing the manual update as per the accepted solution but the release notes warn that all settings on the device may be lost. Is that likely? It makes me hesitant to follow that process.
Is Netgear likely to fix the online update process for this soon? And is that process less likely to reset the device settings?
- duffy79Oct 16, 2018Aspirant
FYI for anyone interested, after no response to my query above I went ahead and performed the manual firmware update as per the instructions. It worked no problem and my device settings were retained.
- schumakuOct 16, 2018Guru - Experienced User
duffy79 The risk of loosing the configuration - by error, or (less likely) by changed internal data structures, is the very same - regardless of the process used. Netgear just does not tell...
- StephenBOct 16, 2018Guru - Experienced User
schumaku wrote:
duffy79 The risk of loosing the configuration - by error, or (less likely) by changed internal data structures, is the very same - regardless of the process used. Netgear just does not tell...
FWIW, I've apparently run into the changed internal data structures more often than schumaku (at least with routers).
But the cause doesn't really matter, the key point is that sometimes the configuration will become lost or corrupted, so if your configuration is complicated it's important to document it, and not depend on a saved config file. I often capture screen shots to do that.