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Forum Discussion
vertering
Mar 05, 2021Tutor
EX7000 not assigning IP addresses
Hi, I've purchased the EX7000 recently to increase the WiFi coverage of my R7000 in my house. With a number of devices, notably my Nokia 8 phone, I don't properly connect to the WiFi network beca...
- Mar 05, 2021
you might try updating to the 1.0.11.116 for the R7000. Then try a factory reset and reinstall of the router. Its the backbone of the system.
vertering
Mar 08, 2021Tutor
Unfortunately, I still had some issues during the day, mostly on my smartphone, so I decided to do some additional tests again. Sitting next to the EX7000, my laptop refused to connect to the Wi-Fi send out by the EX7000, instead using the Wi-Fi of the R7000.
So, I decided to disable Smart Connect on both devices, and that seemed to solve the issue. Is Smart Connect recommended when using an extender and could it be related to devices not receiving an IP?
- plemansMar 08, 2021Guru - Experienced User
I've used smart connect with an extender without issues.
You could always try using the earlier firmware.