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Forum Discussion

jexhed's avatar
jexhed
Aspirant
Mar 05, 2018

EX7000 powering off

I recently bought a 2nd hand AC1900 WiFi range extender. It has been working fine ( 6 months) up until today. For some reason the indicator LED lights keep going out but the NETGEAR symbol light is still on. The wifi is going off line when the indicator LEDs go out. I have reset a number of times but the LED indicator lights go out each time after about 30 seconds. Is this a fault and can itt be repaired ?

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Mar 07, 2018

    Have you done a full factory reset on the extender by holding the reset button for 10+ seconds? also make sure you are using the latest firmware.

     

    DarrenM