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Forum Discussion

Guru - Experienced User

Sep 29, 2018

EX7000 V1.0.1.78_1.0.140 Update Observations: Smart Connect Oddities, Release Notes

Long-term operating EX7000, operating in Access Point Mode (with anEthernet uplink), updated from 1.0.0.32 to V1.0.1.78_1.0.140 (flawless that far). One new feature seems to be Smart Connect, i...

Guru - Experienced User

Oct 02, 2018

Our EX7000 connected users complained about regular connection loss, or even the inability to locate and connect to the EX7000 in AP mode.

We had to roll-back to 1.0.0.66, available from the EX7000 download page https://www.netgear.com/support/product/EX7000.aspx#Firmware%20Version%201.0.0.66

ChristineT - yet another Netgear nightmare in town - several other users reporting similar issues...

Murfinva
Aspirant
Oct 02, 2018
Updated to latest Firmware 1.0.0.158 , connection dropped from 433mbps to 90 mbps (I Have a 1GB Dual band Netgear router). Tried 1.0.0.148 same thing, went back to 1.0.0.136 now back to the 433mbps. What a waste of time. Read all the release notes, folowed the instructions. DOES NOT WORK.....
- schumaku
  Guru - Experienced User
  Oct 03, 2018
  Murfinva wrote:
  
  Updated to latest Firmware 1.0.0.158 , connection dropped from 433mbps to 90 mbps (I Have a 1GB Dual band Netgear router). Tried 1.0.0.148 same thing, went back to 1.0.0.136 now back to the 433mbps.
  
  That's not an EX7000 unless I'm very wrong. The issue the more and more users are expereincing on EX7000 V1.0.1.78_1.0.140 are different. You might want to open a dedicated thread on the EX7700 (wild guess) issue please.
  - schumaku
    Guru - Experienced User
    Oct 03, 2018
    Christian_R ChristineT - it can't be that enabling Smart Connect (adding 802.11k) does require the EX7000 configured to AP mode connected (wireless???) to another wireless. Leaving alone the many problems uses are experiencing with this "update", please send this firmware back rejected - and don't forget the one way ticket for QA to Tasmania.
    
    What concerns me is that nobody from Netgear - I don't talk of ChristineT, she has different responsability and job - does manage in time to follow up the exploding number of EX7000 trouble reports.