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Forum Discussion

jwgarner71's avatar
May 22, 2020
Solved

EX7000 WIFI issues

I am having issues with the WIFI for my EX7000 ranger extender. The WIFI shows online for both 2.4/5 bands, and my devices are connected, but I receive an error that there is no internet connection. ...
  • plemans's avatar
    May 22, 2020

    I would actually look at the router first. The R7000 isn't known to have great firmware and when you're running an extender, the router is the key point.

    Try installing firmware version 1.0.9.42 to the R7000. Factory reset it afterwards, and then manually re-setup the router. Disable autoupdates. 

    Try that first. 

    What modem are you using?