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Forum Discussion
jwgarner71
May 22, 2020Tutor
EX7000 WIFI issues
I am having issues with the WIFI for my EX7000 ranger extender. The WIFI shows online for both 2.4/5 bands, and my devices are connected, but I receive an error that there is no internet connection. ...
- May 22, 2020
I would actually look at the router first. The R7000 isn't known to have great firmware and when you're running an extender, the router is the key point.
Try installing firmware version 1.0.9.42 to the R7000. Factory reset it afterwards, and then manually re-setup the router. Disable autoupdates.
Try that first.
What modem are you using?
jwgarner71
May 24, 2020Tutor
I reverted the firmware and the issue is still there. Doesn't appear to have made a difference is the frequency of the drops at all, I'm afraid.
plemans
May 24, 2020Guru - Experienced User
Did you reset the r7000 after the downgrade and manually reinstall it?
- jwgarner71May 24, 2020Tutor
Yes, I did manually reset after the firmware download, as well as reset the extender.
- plemansMay 24, 2020Guru - Experienced User
somethign to check?
Hardwire in the extender and try it in ap mode.
Its not definitive but if its stable in that mode, it potentially can indicate a problem with the router----extender link and not extender----device link.- jwgarner71May 24, 2020Tutor
I think you may be on to something for the router. Since the firmware change, it is now running anywhere for 2-3 hours, then the lights start blinking, it locks up, and I have to reset it. It is about 7-8 years old, so I guess that's about right for the shelf life of this thing and it's time to move on. That, and I may be getting close to getting burned at the stake at home over these drops. :-)
Doing some research now, and going to replace this with a <to be determined manufacturer> mesh system. Also need to decide if I want to get one with WiFi 5, or try and buy for the future with 6.