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Forum Discussion

Eskees1's avatar
Eskees1
Follower
May 16, 2020

EX7000 will not stay connected with my router

I have reset this junk 10 times and updated to the recent firmware. My extender keeps disconnecting from the router. Can anyone help?

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    1.What router are you connecting to?

    2. What firmware are you on?

    3. do you have it setup in standard extender mode or fastlane mode? 

    4. have you tried changing the wireless channel the router is on to a less congested channel?

    5. How about setting a static ip address for the extender in your routers settings?

    6. or moving it? maybe its to far away or something in the walls is blocking signals. sometimes a lateral move helps more than moving it closer.

    7. What is your home made from? certain materials block wifi better than others? like brick, concrete, adobe, plaster lathe, hvac, foil lined insulation, etc.