NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Aspirant

Aug 12, 2019

EX7000 won't allow wireless connection after firmware update

I recently updated my EX7000 to Firmware Version: V1.0.1.80_1.0.144. After that firmware update, the following devices were no longer configured/connected as they were prior to the update: 2 - H...

Sr. NETGEAR Moderator

Aug 13, 2019

Have you tried to adjust the wireless channel at all on the extender or the router that the extender is connected to?

DarrenM

Aspirant

Aug 20, 2019

I changed the channel on my AT&T Modem/Router but I am still unable to connect the devices to the EX7000.

Christian_R
NETGEAR Employee Retired
Aug 22, 2019
Hi PRK123 - Thanks for confirming. I'd like for our Support Team to contact you for further investigation. Please send me a message with your contact info.

~Christian
- robjurd
  Aspirant
  Aug 27, 2019
  You're not the only one with issues on this firmware. I've had to revert to 66 to make it work
  https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/EX7000-drops-connections-after-firmware-1-0-1-80/m-p/1791565/highlight/false#M32617
  - PRK123
    Aspirant
    Oct 06, 2019
    Thanks for the tip. I rolled back to 66 but I still have the problem. I purchased the EX7000 Extender in June of 2016. If I knew the firmware version that was on the Extender when I purchased it, I would revert back to it. I've wasted so much time trying to reconnect devices, my patience has worn thin. I'm ready to by a new extender and it wont be a Netgear.