NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PRK123
Aug 12, 2019Aspirant
EX7000 won't allow wireless connection after firmware update
I recently updated my EX7000 to Firmware Version: V1.0.1.80_1.0.144. After that firmware update, the following devices were no longer configured/connected as they were prior to the update: 2 - H...
PRK123
Aug 20, 2019Aspirant
I changed the channel on my AT&T Modem/Router but I am still unable to connect the devices to the EX7000.
Christian_R
Aug 22, 2019NETGEAR Employee Retired
Hi PRK123 - Thanks for confirming. I'd like for our Support Team to contact you for further investigation. Please send me a message with your contact info.
~Christian
- robjurdAug 27, 2019Aspirant
You're not the only one with issues on this firmware. I've had to revert to 66 to make it work
- PRK123Oct 06, 2019Aspirant
Thanks for the tip. I rolled back to 66 but I still have the problem. I purchased the EX7000 Extender in June of 2016. If I knew the firmware version that was on the Extender when I purchased it, I would revert back to it. I've wasted so much time trying to reconnect devices, my patience has worn thin. I'm ready to by a new extender and it wont be a Netgear.
- PRK123Oct 06, 2019Aspirant
One more comment. Although I provided my contact information as requested earlier in this thread, NO one from Netgear Support has contacted me...