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Forum Discussion
Abdullellah
Jan 14, 2020Aspirant
EX7000
All lights flashing!!! (Red, green and white) And it’s not working.I do reset but the same
plemans
Jan 14, 2020Guru - Experienced User
Thats usually not a good sign.
Be specific. You said they're all flashing. which ones are flashing which color.
When you tried reset, did you push and hold reset for 7-15 seconds? Potentially up to 30 seconds?
Potentially you could try a tftp recovery procedure but it sounds like a hardware failure.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
How long have you had it? Is it still within warranty?
Abdullellah
Jan 14, 2020Aspirant
Actually the modem not working and i try to push and hold reset for 7-15 sec and 30 sec
I bought before 2 years and more and the warranty was finish
I bought before 2 years and more and the warranty was finish
- plemansJan 14, 2020Guru - Experienced User
Abdullellah wrote:
Actually the modem not working and i try to push and hold reset for 7-15 sec and 30 sec
I bought before 2 years and more and the warranty was finishThe modem isn't working?
What modem? You listed the ex7000 which is a range extender.
what router are you using?
maybe some better details of what devices you're using and exactly whats going on, can help.
- AbdullellahJan 14, 2020AspirantThis my model
Wifi mesh range extender ex7000- plemansJan 14, 2020Guru - Experienced User
I need you to help me so i can help you. Short abbreviated answers don't all. Its like telling a mechanic "my car doesn't run" and thats it.
What are all the lights doing. Be specific to each light. color/blinking/etc.
What happened when you did try to reboot?
Did anything happen to it? power surge, storms, etc.
Are you able to access it via the gui?
have you tried recoving it via tftp?
And why did you say it was the modem?
The more details you give, the more we can help. I can't help off minimal info.
https://www.netgear.com/support/product/EX7000.aspx