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Forum Discussion

plott's avatar
plott
Aspirant
Jul 08, 2023

EX7000

I recently got Spectrum service and with it a Spectrum router.

I'm trying to connect my ex7000 extender.

I have plugged it into the router and can connect to the extender.

However, I cannot  connect to: http://mywifiext

Any thoughts?

TIA!

3 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User
    Jul 09, 2023

    The name resolution is only available if the wireless device is connected (associated) direct with the extender you like to manage.  If uncertain, use the extender (wireless access point in the wired set-up) LAN IP. Here a copy of the essential parts of the find documentation:

     

    ===

    Log In to Access Extender Settings
    You can log in to the extender to view or change the extender’s settings.
     To log in to the extender:
    1. Launch a web browser from a computer or mobile device that is connected to your
    extender network.
    2. Log in to your extender:
    • If you did not enable the One WiFi Name feature, enter http://mywifiext.local in the
    address field of the browser.
    • If you enabled the One WiFi Name feature, enter one of the following URLs:
    - Windows-based computer. http://mywifiext or http://mywifiext.local
    - Mac computers, iOS devices, and Linux devices. http://mywifiext.local
    - Android devices. http://<extender’s IP address> (for example,
    http://192.168.1.3)

     

    To find your extender’s IP address, do the following:
    a. Log in to your router.
    b. Find the page in your router web interface that lists the devices connected to
    your router.
    c. Find your extender in the list and note your extender’s IP address.
    d. Enter your extender’s IP address in the address field of your web browser.
    A login page displays.
    3. Enter your admin email address and password and click the LOG IN button.
    The Status page displays.

    ===

    • plott's avatar
      plott
      Aspirant
      Jul 09, 2023

      Thanks for the response.

      My problem is that Spectrum doesn't allow me to log into the router, instead they direct me to their app.

      In the app, I can find my extender, but no associated IP address.

      Is there a way to find that IP?

      Thanks!

      • schumaku's avatar
        schumaku
        Guru - Experienced User
        Jul 09, 2023

        According to the https://www.spectrum.net/support/internet/advanced-wifi-advanced-settings for example, IP reservation for a specific device can be added.... Strongly suggesting to add a IP <-> MAC reservation for your EX7000 on the Spectrum LAN, so it should be much easier to be accessed.

         

        Hard to imagine (at least I don't see such a feature when browsing over connected device by name, by IP,  by MAC ....) such an essential feature is hidden.