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Forum Discussion
ackellam
Sep 28, 2020Aspirant
Ex7300
I recently switched internet providers and installed a new router. I am trying to RE connect my Netgear WiFi extender however am not having any luck. Has anyone else run into this and can share any ti...
plemans
Sep 28, 2020Guru - Experienced User
Are you trying to install it using the WPS method of install or using the installation assistant?
I'd recommend the installation assistant.
What router are you connecting it to?
ackellam
Sep 28, 2020Aspirant
I tried the installation assistant method and keep getting stuck in the mywifiext steps. I am using a Verizon Fios model G1100. <br>
- plemansSep 29, 2020Guru - Experienced User
from another thread the g1100 has special setting needed for extenders:
"...see if disabling SON helps by logging into router at myfiosgateway.com and go to Wireless Settings/Advanced Security Settings/ Other Advanced Wireless Options/Self-Organizing Network Enabled and set to Off"
then try installing it using the assistant.
- ackellamSep 30, 2020AspirantOk done. I am able to connect to the extender via mobile phone however my windows desktop cannot connect. The client LED is green however the Router link led is off. Is there a way to enable this Via Verizon or Netgear?
- plemansSep 30, 2020Guru - Experienced User
the router link led is the link between router and extender.
Did you change that setting and re-run the setup process on the R7300? it might need to start back from the beginning.