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Forum Discussion

ackellam's avatar
ackellam
Aspirant
Sep 28, 2020

Ex7300

I recently switched internet providers and installed a new router. I am trying to RE connect my Netgear WiFi extender however am not having any luck. Has anyone else run into this and can share any ti...
ackellam's avatar
ackellam
Aspirant
Sep 28, 2020
I tried the installation assistant method and keep getting stuck in the mywifiext steps. I am using a Verizon Fios model G1100. <br>
plemans's avatar
plemans
Guru - Experienced User
Sep 29, 2020

from another thread the g1100 has special setting needed for extenders:

 

"...see if disabling SON helps by logging into router at myfiosgateway.com and go to Wireless Settings/Advanced Security Settings/ Other Advanced Wireless Options/Self-Organizing Network Enabled and set to Off"

 

then try installing it using the assistant. 

  • ackellam's avatar
    ackellam
    Aspirant
    Sep 30, 2020
    Ok done. I am able to connect to the extender via mobile phone however my windows desktop cannot connect. The client LED is green however the Router link led is off. Is there a way to enable this Via Verizon or Netgear?
    • plemans's avatar
      plemans
      Guru - Experienced User
      Sep 30, 2020

      the router link led is the link between router and extender. 

      Did you change that setting and re-run the setup process on the R7300? it might need to start back from the beginning. 

      • ackellam's avatar
        ackellam
        Aspirant
        Sep 30, 2020
        What setting am I looking for to link the router and extender?