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adwhitak's avatar
adwhitak
Aspirant
Jul 15, 2020

ex7300v2 bought new router, cannot connect extender

We recently had to buy a new router. My wifi extender is connected to the old router. When trying to set it up with the new router, NETGEAR_EXT cannot be found. It is driving me insane. SOMEONE PLEASE HELP 

7 Replies

    • adwhitak's avatar
      adwhitak
      Aspirant
      Yes I have done the factory reset. When I go to the nighthawk app to try and set it up, it wants to connect to neatgear_ext but it cannot be found. I’ve tried looking for advice and can not find it anywhere. I bought a 5G Netgear router last week.
      • plemans's avatar
        plemans
        Guru - Experienced User

        The ex7300 does have an ethernet port on it. direct connect a pc/laptop to it and set it up. just make sure you shut off the wifi on the desktop/laptop you use to set it up so it doesn't default back to that versus the ethernet cord.