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Numismad's avatar
Numismad
Aspirant
Jun 12, 2023

ex7300v2 cannot extend signal from Linksys EA9500V1

Hello everyone! router Linksys EA9500V1   2 wireless 2,4GHz and 5GHz Security mode: WPA2 Personal   from:  WPA2/WPA Mixed Personal WPA2 Enterprise WPA2/WPA Mixed Enterprise WEP   I am tr...
Firmware
plemans's avatar
plemans
Guru - Experienced User
Jun 12, 2023

Did you set it up using the push button WPS option? 

If so, factory reset the extender  and set it up using the installation assistant.

To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

Here's a video of how to use the assistant. 

https://www.youtube.com/watch?v=yJVklshxBMk

  • Numismad's avatar
    Numismad
    Aspirant
    Jun 13, 2023

    Hi Plemans! Thank you for your attention,

     

    Yes I tried to use installation assistant

    but nothing, sometimes it's brought me only connection 5GHz

     

    Lynksys don't have WPS button, but I made experiment.

     

    I have another router - D-link Archer AX50 with WPS

     

    and after "Your extender has successfully connected to your existing WiFi network." (look screenshot pls)

    its brought ONLY 5GHz connection but 2.4 - not working....

    I think probably it's problem with firmware of ex7300v2? (

     

    Any ideas? 

    Thanks!

     

    • plemans's avatar
      plemans
      Guru - Experienced User
      Jun 17, 2023

      Your photo shows both connected. 

      What firmware are you on for it? 

      • Numismad's avatar
        Numismad
        Aspirant
        Jun 17, 2023

        Thank you for your answer.

         

        yes it shows like connected but after it is not connected

        I try to use any firmware, last one EX7300v2_EX6400v2_EX6250v1_V1.0.0.146