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Forum Discussion
CTagg
Nov 27, 2020Aspirant
EX7500 5Ghz connection issues with Virgin Hub3.0
I have a EX7500 that has 5Ghz connection issues with my broadband Virginmedia Hub3.0. The EX7500 is continually problematic and is not a stable product. It is very difficult to set up as the initiatio...
CTagg
Nov 29, 2020Aspirant
Channel 132 as EX7500 states best connection speeds are seen between channels 100 to 140.
plemans
Nov 30, 2020Guru - Experienced User
Try setting the virgin hub for the lower 32-48 or the higher 149-165.
the other channels are dfs channels (for some areas) and can be disabled by active radar.
Also, when running setup, unclick the "extender 2.4ghz band" check box. I'll attach a screen snip of what I mean. You can still use 2.4ghz but it'll rely on the 5ghz backhaul only.
So change the channel on your primary router and then re-run setup on the extender.