NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ex7500 Firmware out of date
I keep getting an update firmware error on the nighthawk app where I connect to the extender. Burr when I check the adapter it says it's up to date. I am connecting the extender to a nighthawk r7000p ...
Which version are you on?
there was a hotfix released (1.0.0.64) and the app might just be having issues finding it.
You can update it manually. The manual walks you through how to. you can find it here (and the firmware):
https://www.netgear.com/support/product/ex7500
I'd also recommend not updating through the app. I'd recommend doing it over a hardwired connection. We see the most issues with corrupt firmware when updating wireless or through the app.