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Forum Discussion
rockscully
Oct 18, 2021Tutor
ex7500 needs to be reset every 2-3 days to be able to roam to it again
The extender is paired with a r7800 netgear router. I have selected 'one wifi name' and "smart connect" . I disabled the 'Sync configuration with Netgear router" because by doing so i can use a diff...
olympos1625
Oct 23, 2021NETGEAR Employee Retired
Hi rockscully,
Thank you for reaching out. We are sorry to hear about your experience with the extender. We would like to endorse you to NETGEAR Level 2 support team for callback. Please provide the following information:
Name:
Email:
Phone:
Preferred schedule (atleast 2 days ahead)
Timezone:
Device S/N:
Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.
I am looking forward to your response.
Regards,
Oliver
Community Team
rockscully
Nov 03, 2021Tutor
Actually testing firmware 1.0.1.76 that's been available since oct 22. No problems so far. Will report in a couple of weeks.
- lisahaley000Nov 04, 2021Aspirant
Thanks for sharing information.