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Trayce13's avatar
Trayce13
Follower
Mar 10, 2018

Ex7500 not working

Plugged extender into a wall outlet, was able to successfully connect it to my home wifi, and was able to connect my phone and laptop.I then went on to my laptop, went to www.mywifi..... started the s...
jvasanth1984's avatar
jvasanth1984
Virtuoso
Mar 11, 2018

Hi Trayce13,

                        2.4 and 5GHz LEDs will turn ON only when any of your device is connected to that specific band of extender. So try to connect any of your devices to it and check. Do note that SSID of your Router and extender will be same by default since One WiFi name feature is enabled. So, you cannot differentiate them by SSIDs, but can confirm only by LED status and connected devices on extender. If you have trouble connecting to extender, I would recommend you to turn wifi OFF and turning it ON on the devices which you are attempting to connect to the network. Also, you may try forgetting the network and reconnect to it which should help you.