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Forum Discussion
hdw1985
Jan 30, 2024Tutor
EX7700 - Locked Out Of Device
Hello, I have the EX7700, but haven't used it for a while. I created a wifi name ELASKY123, which I want to get rid of - I forgot the password I have tried the factory reset, but the connection st...
- Feb 24, 2024
Hello,
Thanks for all the replies and apologies for the delay in responding.
I attach a screenshot of my phone.
A video of what I'm trying to do can be viewed at https://www.dropbox.com/scl/fi/1w2ii3huau69h4r3ea7b7/IMG_8119.MOV?rlkey=d9om96xr1a6qbxdbb05xyhp1a&dl=0
Basically I feel locked out of my extender.
I setup "SKYELA123" and cant get into it.
I would rather the extender extended the "SKYA98F7" if this is possible.
Any advice would be greatly appreciated.
Thank you.
hdw1985
Jan 31, 2024Tutor
Hello, many thanks for the prompt reply.
I pressed the button, until the lights went on and off.
I haven't changed the name in the router, how would I do this please?
Thanks again.
plemans
Jan 31, 2024Guru - Experienced User
That one you'd have to look up the manual for your router and log in and change it through the router. The extender isn't going to change the routers name.
- hdw1985Jan 31, 2024Tutor
Thanks again for the reply.
I have a Sky router. Will I be able to change the name through the router, even though I don't have the extender password?
- plemansJan 31, 2024Guru - Experienced User
the router is independent of the extender. You can do whatever you want with it but after you do, then you'd need to reinstall the extender as it'll be connecting to the old ssid.
- hdw1985Jan 31, 2024Tutor
Ok thanks again.
Could I upload a video of what I'm trying to do? I'm concerned I'm not explaining it well.