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Forum Discussion
JoeDH
Jan 04, 2022Aspirant
EX7700 Can’t connect to wifi
We purchased the extender a year ago and have never managed to get it to work. NETGEAR-EXT does not appear on the list of available networks after we plug the extender in. We’ve tried resetting our ro...
olympos1625
Jan 22, 2022NETGEAR Employee Retired
Hi JoeDH,
We are sorry for the confusion. You may try our Live Chat from this link instead https://my.netgear.com/support/contact.aspx
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
Griff68
Jan 22, 2022Initiate
I have had exactly the same issue and in fact I bought my extender just over a year ago and have just replaced my Virgin broadband router with a net gear AX8 which I have to say has made a huge improvement but I also cannot connect my extender, is this an issue with that batch of manufactured extenders