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Forum Discussion
dsws67
Jan 08, 2024Initiate
EX7700 can't set admin password after factory reset
Hi community, I needed to do the hard reset on my Extender EX7700. After reset I could connect via WPS to my Nighthawk R700 router and also a firmware update was done to v1.0.0.226. After accessing...
- Jan 10, 2024
I got the solution which is a bit weired.
The problem was that I used non-english letters in the answers of the security questions. If you use e.g. this letter "ä" the admin-account-creation is not working. If you use "a" everything is fine.
plemans
Jan 09, 2024Guru - Experienced User
Are you able to go through the password recovery option?
Maybe the password you set didn't meet requirements (for some reason) and caused issues
dsws67
Jan 10, 2024Initiate
I got the solution which is a bit weired.
The problem was that I used non-english letters in the answers of the security questions. If you use e.g. this letter "ä" the admin-account-creation is not working. If you use "a" everything is fine.