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Forum Discussion
Khilkani
Jul 02, 2019Guide
EX7700 connection problems
Every now and then, my EX7700 loses the connection to my R7000 router (router connection LED vanishes). This is not the main problem. The problem is, that the extender does not try to re-establish th...
Christian_R
Sep 12, 2019NETGEAR Employee Retired
Hello Khilkani & GrandOak01,
We currently have a trial firmware available for the EX7700 that may help resolve your issue. Please send me a message if you're interested.
~Christian
GrandOak01
Sep 14, 2019Guide
Christian, what is link and will ADB connection help diagnose if any issues arise with it?
Seems issue is mainly loosing router connection and NOT quickly reestablishing it. Makes using Amazon Music or YouTube virtually impossible right now. Ready to toss in garbage since I cannot return it!!! #$@#
Seems issue is mainly loosing router connection and NOT quickly reestablishing it. Makes using Amazon Music or YouTube virtually impossible right now. Ready to toss in garbage since I cannot return it!!! #$@#
- GrandOak01Sep 15, 2019Guide
Offer a trial firmware and then go stealth? Even sent IM with phone contact info, which also has NOT gotten a single response. Boy has NetGear fallen in quality, ease of use, and support for its products. At least the NonOrbi ones. Is forsakening all other products NetGear's attempt to foist Orbi on everyone?
Certainly seems so since most responses these days turn focus back to Orbi rather than product with issue!!!!- Christian_RSep 16, 2019NETGEAR Employee Retired
Hi GrandOak01 - I have sent you a message including the trial firmware. Thank you for your patience.
~Christian