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Forum Discussion
EX7700 connection problems
Every now and then, my EX7700 loses the connection to my R7000 router (router connection LED vanishes). This is not the main problem. The problem is, that the extender does not try to re-establish th...
Same here, also the R7000 itself has to be rebooted when the Ex7700 gives up, usually after 1 day. Tried positioning, updated firmware, managed channels, etc. Also when I call support I need to give the serial number by voice and that doesn't work because it doesn't recognize the letters well and I have to start over. Gave up after 35 mins. And online I get this message.
Bad product, no support.
Nighthawk R7000 V1.0.9.88_10.2.88
Nighthawk X6 Tri-band WiFi Mesh Extender EX7700 V1.0.0.202
Totally agree and sympathise with all dissatisfied customer on the thread. Exactly right - this product does not solve problems it just creates new ones.
This product has caused me nothing but pain and stress since I bought it a year ago. I bought it because I need an extender. In extender mode I experience constant dropouts - the number of times I have been cut off during important customer conference calls is a source of utter embarrassment. A couple of months ago I gave up on the devil's device and switched it to AP mode which I must admit was a lot more stable but it not what I needed (I need an extender). A couple of days ago I switched it back to extender mode in the belief that the firmware would have been fixed by now and the product would be stable and functional, but no, even with the latest and greatest firmware I am now experiencing the exact same problems as before.