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Forum Discussion
EX7700 connection problems
Every now and then, my EX7700 loses the connection to my R7000 router (router connection LED vanishes). This is not the main problem. The problem is, that the extender does not try to re-establish th...
I am also having issues. The ex7700 drops connection to the router. The router is still working fine when this happens. The light had changed from white, then goes off when it drops. When it came back on it was orange and now red, though I haven't moved the ex7700. If I move it any closer to the router there is no point having it as an extender. It also seems to be causing issues with two of my sonos speakers which constantly drop out. Have spoken to the online chat for two hours today and they said they would email me, but haven't. They are unable to fix it.
In the same boat here... Usually around midnight it drops signal, i have to go to my main router (Nighthawk X4S C7800) and restart that, then my Extender wont connect so i havr to set up as a new device only to have it tell me my password for my router is incorrect. Going to return this P.O.S.
Had this thing now approx 2 months and had nothing but problems with it. As others have stated shocking that no fix to this available. Going to be returning this as it's utter rubbish.
I got rid of my connection problems by disabling the "Smart Connect" feature on both, the router and the extender. Everything works perfect now.
Khilkani- I didnt have it setup, so it's not that for me.
I've activated the return via Amazon now. Just got to figure out what I am going to replace it with.