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Forum Discussion
Weezulguy
Feb 13, 2023Aspirant
EX7700 extender causing issues with R7800 router and Android client
Just installed an EX7700 range extender to help push my Nighthawk R7800's signal further out in our yard. Everything seemed to be working great for several hours, then I started noticing some dropout ...
- Feb 14, 2023
When using smart connect, the devices themselves (phone/tablet/etc) determine which device/band to connect to.
One thing I would recommend trying is reinstall the ex7700. During the install process, uncheck "extend 2.4ghz signal".
You still are able to use its 2.4ghz signal but it doesn't use it as failover for the 5ghz and it puts the 2.4ghz on a different band. This helps reduce interference on the 2.4ghz band.
plemans
Feb 14, 2023Guru - Experienced User
When using smart connect, the devices themselves (phone/tablet/etc) determine which device/band to connect to.
One thing I would recommend trying is reinstall the ex7700. During the install process, uncheck "extend 2.4ghz signal".
You still are able to use its 2.4ghz signal but it doesn't use it as failover for the 5ghz and it puts the 2.4ghz on a different band. This helps reduce interference on the 2.4ghz band.