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Forum Discussion
Djg1984
Jan 15, 2021Guide
Ex7700 extender connection issues and keeps saying incorrect password
Keep having issues with connection between the extender ex7700 and router r7500. Up until recently everything had worked perfectly with great connection and no issues at all. Ever since both the rout...
plemans
Jan 15, 2021Guru
are you on the .210 firmware on the EX7700?
if so, install the .206 version of the firmware, factory reset it, and then do a manual setup on the ex7700.
I've seen several posts with issues on the .210
Djg1984
Jan 16, 2021Guide
Hi there, thanks for the reply. Yes i recently updated the extender to the .210 firmware. Wasnt aware there was issues with it so thanks for the info on that. Will go back to the older firmware and see if that works. Im guessing the older firmware .206 is still downloadable.
- plemansJan 16, 2021Guru
yes you can still download the older firmware.
https://www.netgear.com/support/product/ex7700
I'd try installing that firmware, doing a factory reset and then reinstall.
Let me know how it goes.