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Forum Discussion
Solved
EX7700 Firmware 210
Since my extender updated its firmware to 210, I have had authentication problems on the 5GHz band with my Android phone (Nokia 8.1) and tablet (Samsung Tab S6 lite). Switching off randomised MAC on t...
The new firmware 216 seems to be working fine so far:
https://kb.netgear.com/000062873/EX7700-Firmware-Version-1-0-0-216
I too am experiencing this same problem. Have tried multiple times to update to 210 but each time encounter the same issues, mainly with iPhone6 and iPhoneXR.
Issues include:-
1. iPhones won't connect to the Nighthawk app
2. iPhones disconnect from wifi and revert to 3G/4G - when try to reconnect to wifi receive messages that password is incorrect
3. when eventually we temporarily connect back and login to Nighthawk app, each iPhone is listed multiple times in the device list
We purchased the EX700 so that we could use our Sonos system in the garden, but when 210 is installed it's impossible to control the Sonos from inside the house or from the garden.
The only workaround i have found is to revert back to firmware update 206, but this is a concern considering I've been emailed by Netgear reminding me to upgrade to 210 for security reasons!
I hope Netgear is working on resolving this issue becuase if not I'll be returing the EX7700 for a refund as it is not fit for purpose with the latest firmware installed.