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Forum Discussion
Nakiami
Aug 30, 2021Guide
EX7700 Nighthawk X6 Extender limited to ~54mbps
I've got the EX7700 Nighthawk X6 Tri-band WiFi Mesh Extender set up as a wifi extender connected over 5GHz to my Archer VR1600v v2 router. I can't get internet down speeds above ~54mbps. Conn...
- Sep 01, 2021
the only other thing I'd try would be trying it on a different router.
A friend/family member that you can try it on.
If it doesn't work on that, then its a hardware issue and I'd open a support case.
click on "mynetgear" at the top. from there you can register an account and the device. That'll let you check warranty/support
Nakiami
Aug 30, 2021Guide
Hi, thanks for your response. I have tried setting up the extender using
- the assistant in the browser
- the nighthawk app
- WPS.
If I hardwire my computer to the extender, I get the same slow speed.
plemans
Aug 30, 2021Guru - Experienced User
do you have different router you could try it on?
the 54mbps is what I'd expect from a 2.4ghz but not the 5ghz.
- NakiamiAug 30, 2021Guide
I don't have a different router I'm afraid. If I connect directly to the router's 5ghz I get the fast speed. I agree it seems like 2.5Ghz speeds.
- plemansAug 30, 2021Guru - Experienced User
how are you testing the speeds? (site, devices, app, etc)
- NakiamiAug 30, 2021Guide
https://fast.com/ and http://tpg.speedtestcustom.com/ (my ISP's speed test) using a windows computer, a macbook and an android phone.
To make 100% sure the EX7700 wasn't connecting to the router 2.4Ghz for some reason I disabled 2.4Ghz on the router. No difference.