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Forum Discussion
Smarty22
May 16, 2022Tutor
EX7700 not letting me sign in
Hi since May this year my EX7700 extender won't allow any of our devices to connect. We have to keep switching the extender off, let it reboot and then it allows our devices to connect. This is really...
plemans
May 16, 2022Guru - Experienced User
I've had a strong dislike of the sagemcom devices. seems like I see a lot of issues on here from users on that router.
Try factory resetting the extender and installing it using the installation assistant. Seems like more users have had success that route.
Smarty22
May 16, 2022Tutor
Thank you, Plemans, I will give it a go.
- Smarty22May 17, 2022TutorWell, I did a complete reinstall last night and I thought I had cracked it. Came home this evening and the same old thing. I left my phone to keep trying to connect and eventually it stopped and said IP CONFIGURATION FAILURE. What can be causing this? My wife and I are at a loss and we're thinking the Extender's days are numbered in our house 😞
- plemansMay 18, 2022Guru - Experienced User
Try going into the sagemcom and setting up the netgear with a static ip address.
See if that helps.