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Forum Discussion
EX7700 setup lost after powering down the system
Hi, Recently, with no fw update of any electricity unusual event, my EX7700 that I use as extender, loos its configuration and needs a wired laptop connectivity in order to setup again. All front LE...
I've seen specific firmwares on some devices that had issues with loosing configuration after a reboot or a certain amount of time. Its why I asked which version you were on.
Have you tried downgrading a version or 2 to see if it was something introduced with the newer firmwares?
As soon as I noticed this issue, I connected the EX7700 to my laptop and checked for FW update.
and I made an update to the latest one 1.0.0.222.
I am not sure what was the previous version but it wasn't a big change (maybe 1.0.0.220).
And even with the newest FW, the configuration lost.
Where can I find the old FW?
Moshik
You can get it from the support site. Click on "downloads", then "+view previous versions"
Known issue apparently, ignored by Netgear. Bad flash ram. See this post https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/EX7700-Loss-of-configuration-on-reboot-soft-or-hard/m-p/2119260/ for more descriptions of same problem. Recommend replacing the device to solve problem.