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Solved
EX7700 Virtual MAC Disappearing
Hi everyone. I'm pulling my hair out trying to figure this out and I'm hoping someone from Netgear and the community can help out.
I bought an EX7700 to act as a wireless bridge for my Ethernet devices because running wires through the house is a huge mission since the house is old. Setting up the EX7700 was easy and everything was working great until my devices started losing internet connection. When I checked the extender, my devices that lost internet connection, no longer have their virtual MAC addresses.
Here's my setup: EX7700 setup as a range extender connected over 2.5 and 5 GHz to my XR500. Since I'm not using the extender for wifi, I've disabled the extended wifi's. Via ethernet, the EX7700 is connected to a network switch. All my devices are connected to the switch.
What I've tried: Factory resets, latest firmware and one firmware before the latest.
The only thing that works temporarily is to reboot the extender. But after 1-3 days some of my devices will lose their virtual MAC along with their internet connection again.
Any ideas are appreciated cause I'm losing hope in the EX7700 but I really want it to work.
Thanks!
I bought an EX7700 to act as a wireless bridge for my Ethernet devices because running wires through the house is a huge mission since the house is old. Setting up the EX7700 was easy and everything was working great until my devices started losing internet connection. When I checked the extender, my devices that lost internet connection, no longer have their virtual MAC addresses.
Here's my setup: EX7700 setup as a range extender connected over 2.5 and 5 GHz to my XR500. Since I'm not using the extender for wifi, I've disabled the extended wifi's. Via ethernet, the EX7700 is connected to a network switch. All my devices are connected to the switch.
What I've tried: Factory resets, latest firmware and one firmware before the latest.
The only thing that works temporarily is to reboot the extender. But after 1-3 days some of my devices will lose their virtual MAC along with their internet connection again.
Any ideas are appreciated cause I'm losing hope in the EX7700 but I really want it to work.
Thanks!
If we can delete this thread, that would be great. I decided to repost this in the correct section myself.
Thanks
3 Replies
You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's impenetrable community structure.)
You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
I will ask the Netgear moderator to move your message.- Thanks! I really appreciate that and sorry for the mix-up.
If we can delete this thread, that would be great. I decided to repost this in the correct section myself.
Thanks
