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Forum Discussion
Kamarinchev
Feb 11, 2020Tutor
EX8000 and Nighthawk AX8 Problem
I have a lot of problems between RAX80 and EX8000 * All ( router and extender ) firmware is up-to-date * Reset both devices twice * I connected Extender both methods - on Nighthawk APP and WPS Bu...
Kamarinchev
Feb 12, 2020Tutor
1. RAX 80 Router firmware version is V1.0.1.70_1.0.30, the EX8000 firmware version is V1.0.1.206
2. The modem model is Cisco EPC3208 ( never had a problem with it when is connected to Tp-Link Archer C8 or Nighthawk X4S R7800
3. I tried to enable and disable AX option, MU-MIMO option as well but I received again very bad performance
4. I tried to change WiFi channels on 2.4Ghz and 5Ghz - for 2.4Ghz I tried auto and manual 2/4/6 channels on the other hand for 5Ghz tried 40/44 and100 channel but again received a bad performance
5. No, I just restarted router and extender several times
After 20 min work, Rax80 gets very hot and smells bad, fan not turn on. I hear Fan working only when restarting it. When the router gets hot I think performance decrease but I'm not sure.
plemans
Feb 12, 2020Guru
Kamarinchev wrote:1. RAX 80 Router firmware version is V1.0.1.70_1.0.30, the EX8000 firmware version is V1.0.1.206
2. The modem model is Cisco EPC3208 ( never had a problem with it when is connected to Tp-Link Archer C8 or Nighthawk X4S R7800
3. I tried to enable and disable AX option, MU-MIMO option as well but I received again very bad performance
4. I tried to change WiFi channels on 2.4Ghz and 5Ghz - for 2.4Ghz I tried auto and manual 2/4/6 channels on the other hand for 5Ghz tried 40/44 and100 channel but again received a bad performance
5. No, I just restarted router and extender several times
After 20 min work, Rax80 gets very hot and smells bad, fan not turn on. I hear Fan working only when restarting it. When the router gets hot I think performance decrease but I'm not sure.
I would try the re-install of firmware on the devices. If that doesn't work, i'd try a downgrade of firmware. The RAX's a pretty new devices and have been having a few issues that netgear's been working on.
And potentially the RAX IS getting hot/overheating. How old is it?
- KamarinchevFeb 12, 2020TutorThanks a lot I will try to reinstall firmware. RAX80 is almost new I have had it since 2019 August.