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Forum Discussion
Tweezak
Nov 21, 2019Initiate
EX8000 Extender/Mesh/AP Cripplingly Slow
I'm working on setting up a extender and guest network for my church. This device seems perfect and perhaps too good to be true. I'm testing it here at home and I am getting shockingly slow speed...
- Nov 22, 2019
You rock!
One of the first things I did when I got connected was update the firmware. But, I figured after the extender restarted itself it was good to go.
After seeing your message (thank you for the prompt reply) I did the factory reset with a paper clip and set up the network again. BAM!! Speeds are now around 256Mbs! That's faster than my router alone!
Again, thanks for answering swiftly. We needed this at our church for a bazaar that's happening on 11/23. I set the unit up and get great connection throughout the basement.
Now, I need to go buy one for myself. This thing screams!
Thanks again for your help.
Oh...one other thing I want to throw in here just for the search bots to find...this unit does create guest or visitor networks on 2.4 and 5G that can be open or secured and can have independent or the same name/password. This was huge for me since I don't want to give out the password for our main network.
plemans
Nov 21, 2019Guru - Experienced User
What firmware are you on?
When you got the extender and (hopefully) updated it, did you do a reset afterwards? Occassionally a firmware update causes issues and resetting it can help.
The charter modem you're using, does it have any load balancing/qos/traffic monitoring?
What router is it specifically?
https://www.netgear.com/support/product/EX8000.aspx
I have the same EX8000 running on my network and don't have a single speed issue. I've ran it in AP and extender mode.
Tweezak
Nov 22, 2019Initiate
You rock!
One of the first things I did when I got connected was update the firmware. But, I figured after the extender restarted itself it was good to go.
After seeing your message (thank you for the prompt reply) I did the factory reset with a paper clip and set up the network again. BAM!! Speeds are now around 256Mbs! That's faster than my router alone!
Again, thanks for answering swiftly. We needed this at our church for a bazaar that's happening on 11/23. I set the unit up and get great connection throughout the basement.
Now, I need to go buy one for myself. This thing screams!
Thanks again for your help.
Oh...one other thing I want to throw in here just for the search bots to find...this unit does create guest or visitor networks on 2.4 and 5G that can be open or secured and can have independent or the same name/password. This was huge for me since I don't want to give out the password for our main network.
- plemansNov 23, 2019Guru - Experienced User
Glad to hear you got it working so quickly!