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Forum Discussion
lynnkuh
Jan 31, 2021Aspirant
EX8000 keeps losing the 2.4gHZ channel Hardware Version: EX8000 Firmware Version: V1.0.1.22
I've contacted support numerous times and so far I've unplugged, reset, and factory reset it. It worked for a day with factory reset but it lost the channel after a day. Do I need a new one or is it ...
michaelkenward
Feb 01, 2021Guru - Experienced User
You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's impenetrable community structure.)
You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
I will ask the Netgear moderator to move your message.